Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-5927

Capture Reporter using Login-Free Portal

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      I want to use the new JSD Widget on my website's pages. In order to do that, I need to enable the login-free portal functionality as instructed here

      If I do this, i no longer have the ability to capture the reporter when a customer uses the JSD Portal to log a ticket. I need to know the reporter so that I can match the newly created request with others that the customer has created.

      This is currently stopping me from implementing the JSD Widget on my website's pages.

      Attachments

        Activity

          People

            Unassigned Unassigned
            4eaae9497b4b Drew Nedderman
            Votes:
            8 Vote for this issue
            Watchers:
            7 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: