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  1. Jira Service Desk Cloud
  2. JSDCLOUD-5927

Capture Reporter using Login-Free Portal

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      Description

      I want to use the new JSD Widget on my website's pages. In order to do that, I need to enable the login-free portal functionality as instructed here

      If I do this, i no longer have the ability to capture the reporter when a customer uses the JSD Portal to log a ticket. I need to know the reporter so that I can match the newly created request with others that the customer has created.

      This is currently stopping me from implementing the JSD Widget on my website's pages.

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            • Assignee:
              Unassigned
              Reporter:
              andrew.nedderman1761259528 Drew Nedderman
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