Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-5865

Jira service desk rest api authentication return 401

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      I have tried following curl command to access service desk rest api but it's return 401 authenticate failed error.When i access same API with login on browser directly then it is working.

      curl D -u user:password -X GET -H "Content-Type: application/json" https://xxx.atlassian.net/rest/servicedeskapi/servicedesk

       

      Note:  This API is  working properly with jira user's credentials  but when i use service desk customer's credential then it is not working.

      we were using this api from last few months it was working fine but from last week it is not working.

              Unassigned Unassigned
              108ec4b70660 Manpreet Kaur
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: