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  1. Jira Service Management Cloud
  2. JSDCLOUD-580

Include the JIRA issue key in the subject of emails send by JIRA Service Desk

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      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for previously raising this feature request and bringing it to our attention.

      Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.

      Thank you again for providing valuable feedback to our team!

      Samriddhi Saumya
      Jira Service Management Cloud team

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

            [JSDCLOUD-580] Include the JIRA issue key in the subject of emails send by JIRA Service Desk

            Samriddhi Saumya made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Samriddhi Saumya made changes -
            Description Original: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-580].
              {panel}

            		 New: {panel:title=Atlassian Update - October 2023 |borderStyle=solid|borderColor=#2684ff|titleBGColor=#2684ff|bgColor=#ffffff}
            Hi Everyone,

            Thank you for previously raising this feature request and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit [Atlassian Cloud Roadmap|https://www.atlassian.com/roadmap/cloud] to learn more about what was recently released and the upcoming roadmap.

            Thank you again for providing valuable feedback to our team!

            Samriddhi Saumya
            Jira Service Management Cloud team
            {panel}

            {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-580].
              {panel}

            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            Samriddhi Saumya made changes -
            Labels Original: lim-reviewed lim-sam lim2-close New: lim-sam lim2-close lim2-reviewed
            Samriddhi Saumya made changes -
            Labels Original: lim-close lim-sam lim2-reviewed New: lim-reviewed lim-sam lim2-close
            Samriddhi Saumya made changes -
            Labels Original: lim-close lim-reviewed lim-sam New: lim-close lim-sam lim2-reviewed
            Samriddhi Saumya made changes -
            Labels New: lim-close lim-reviewed lim-sam
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1

              Unassigned Unassigned
              ezhang Ed Zhang (Automation)
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              11 Vote for this issue
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                Created:
                Updated:
                Resolved: