Details
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Bug
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Resolution: Unresolved
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Low
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None
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12
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Severity 3 - Minor
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8
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Description
Summary
Condition does not work when comparing to a string.
When adding Request type to compare, it does not match.
Steps to Reproduce
On the workflow, on the transition to "In progress" add a Condition with the configuration below:
Field: Request Type (Customer Request Type Custom Field)
Condition: !=
Value: Any request type
Comparison Type: String
Expected Results
The button to transition the status to "In progress" should not appear until the request type is changed.
Actual Results
The transition appears and status can be changed.
Notes
It does not work if adding the value as a number or option ID as well.
Workaround
Attachments
Issue Links
- mentioned in
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