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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Component/s: Customer Portal - Requests
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Severity 3 - Minor
Summary
Using Screen Reader NVDA with Firefox is not working as expected with Select List (single choice) custom fields.
Environment
- JIRA Cloud
Steps to Reproduce
- Install Screen Reader NVDA
- Create a Select List (single choice) custom field
- Through the portal, use NVDA during the ticket creation and the software will not mention the field's name nor mentioned that the field is optional
Expected Results
Screen Reader NVDA with Firefox should be able to read the field name as well as mentioned if the field is required or optional
We recommend using this software:
* https://www.atlassian.com/accessibility
Assistive technology
We test our software using a variety of screen readers and browsers. We've found the following combinations provide the most accessible experience when using our products:If you're using Windows, we recommend using NVDA with Firefox.
If you're using OSX, we recommend using VoiceOver with Safari.
Actual Results
NVDA reader doesn't recognize fields name and read only the fields options. Also, NVDA doesn't recognize if it's a required or optional field.
Workaround
- No known workaround for this