SLA Report Page is Showing Infinity Loop

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    • Type: Bug
    • Resolution: Cannot Reproduce
    • Priority: High
    • Component/s: Reports
    • None
    • Severity 2 - Major

      Summary

      When accessing the Queue page, it shows a blank page with Spinning Wheel.

      Environment

      • JSD Cloud

      Steps to Reproduce

      1. Go to a Service Desk Project
      2. Access Time to Resolution
      3. and switching to "Past 30 days" from default "Past 7 days" option

      Expected Results

      Report is displayed

      Actual Results

      The page shows a blank page with Spinning Wheel.

      Please, provide

      Application logs:

      Please, provide

      Workaround

      Click the edit button and then cancel it. The report will be displayed for the chosen option. 

        1. SLA__Selecting__Past_30_days__option_under__Time_to_resolution__report_under_Jira_Service_Desk__Project_ITHELP__gives_no_data_-_Atlassian_Support_System.jpg
          175 kB

            Assignee:
            Unassigned
            Reporter:
            ari (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: