Customer notifications are being delayed

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    • Severity 2 - Major

      Summary

      Service Desk Customer notifications are being delayed in JIRA.

      Steps to Reproduce

      1. Log in as Service Desk Customer.
      2. Create an issue.

      Expected Results

      You'll receive a notification about the issue creation shortly after.

      Actual Results

      The notification may take a few hours to be received.

      Workaround

      None so far

              Assignee:
              Unassigned
              Reporter:
              Paulo Junior (Inactive)
              Votes:
              8 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: