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  1. Jira Service Management Cloud
  2. JSDCLOUD-5459

Customer notifications are being delayed

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      Summary

      Service Desk Customer notifications are being delayed in JIRA.

      Steps to Reproduce

      1. Log in as Service Desk Customer.
      2. Create an issue.

      Expected Results

      You'll receive a notification about the issue creation shortly after.

      Actual Results

      The notification may take a few hours to be received.

      Workaround

      None so far

              Unassigned Unassigned
              pjunior Paulo Junior (Inactive)
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                Created:
                Updated:
                Resolved: