Attachments created by Service Desk Agents are not captured in Customer Portal

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      If a service desk agent attaches a file in response to a customer reported issue the attached file is not captured in the the customer portal for the respective ticket nor is an e-mail send to notify the customer that an attachment has been added to the ticket

            Assignee:
            Chuong Nam Nguyen (Inactive)
            Reporter:
            Tony
            Votes:
            4 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: