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  1. Jira Service Management Cloud
  2. JSDCLOUD-5272

Errors when displaying default or system-provided avatar in profile page of customer portal

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      Summary

      The user avatar is not displaying correctly in the profile page of the customer portal.

      Step to reproduce:

      • Case 1:
        • Open Profile page of any user in Customer Portal
      • Case 2:
        • Log in with any user account in JIRA
        • Go to Profile page in JIRA
        • Change avatar with one of provided avatars
        • Go to Customer Portal
        • Open Profile page

      Expected Results

      The avatar should render correctly in all browsers

      Actual Results

      The avatar of user - the one next to their username - the first one in the page

      • In Safari: the avatar is too big
      • In Chrome and Firefox: user cannot see the avatar

        1. safari-error.png
          85 kB
          Lan Doan
        2. chrome-firefox-error.png
          71 kB
          Lan Doan

              ldoan Lan Doan (Inactive)
              ldoan Lan Doan (Inactive)
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                Created:
                Updated:
                Resolved: