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  1. Jira Service Management Cloud
  2. JSDCLOUD-519

ServiceDesk portal redirection does not parse alphanumeric project key

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    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Steps to reproduce:

      1. Create a project with key - COO3
      2. Access unanimously http://localhost:8623/servicedesk/customer/coo3

      Result

      http://localhost:8623/servicedesk/customer/coo/user/login?destination=coo3

      Expected Result

      http://localhost:8623/servicedesk/customer/coo3/user/login?destination=coo3

      notice the ..customer/coo instead of ../customer/coo3

      This causes the portal can't be found with The Service Desk you are trying to view does not exist. message.

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          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-519 ServiceDesk portal redirection does not parse alphanumeric project key

          • Low - Low priority issues
          • Closed

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              Unassigned Unassigned
              vkharisma vkharisma (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: