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  1. Jira Service Management Cloud
  2. JSDCLOUD-5160

The REST API endpoint servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/field does not return the Priority field.

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      Summary

      The REST API endpoint servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/field does not return the Priority field.

      Environment

      JIRA Cloud version 1000.949.0 (it was not available for the affected version/s field)

      Steps to Reproduce

      1. Create a Service Desk project
      2. In the Project Settings edit a request type and add the Priority field\
      3. Call the JIRA Service Desk endpoint to get the fields for the request type

      Expected Results

      All the fields are returned

      Actual Results

      The Priority field is not returned (all the others field are).

      Workaround

      No work-around available at the moment.

              gjoseph Grégory Joseph (Inactive)
              dbonotto Dario B (Inactive)
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                Created:
                Updated:
                Resolved: