Webhook payloads for comments made through the "JSD Respond To Customer/Internal" comment UI doesn't seem to apply standard JIRA comment visibility levels (which do populate correctly in webhooks). As a result the comment received can only be evaluated as exactly that, resulting in follow on processing that the user did not expect.
Example JSD internal notification webhook payload:
I don't know how JSD implements Private/Public commenting, but its odd that comment visibility isn't used /set ?
I'd appreciate any pointers on how I can detect whether a comment is 'internal' or not?