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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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Component/s: Request Type Configuration
Summary
If a project key has been changed, users won't be able to click Edit groups in Request Type configuration page (no pop up shown).
Steps to Reproduce
- Have a Service Desk Project
- Change the project key
- Navigate to https://<Instance URL>/servicedesk/admin/<project key>/request-types/group/32
Current Result
No pop shown when user click Edit groups button
Expected Result
A pop up is shown.
Workaround
No workaround at the moment.
Notes
- Found 400 error code in Network Console.
Failed to load resource: the server responded with a status of 400 (Bad Request)
- Accessing the URL directly from the browser, it returns.
{"errors":[{"errorMessage":"The Service Desk you are trying to view does not exist."}],"reasonKey":"AnErrorToServiceDeskHttpError..com.atlassian.servicedesk.internal.errors.ServiceDeskError$$anon$1","reasonCode":"400"}
- duplicates
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JSDSERVER-3982 Cannot edit request type groups for a project if the key has been changed.
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- Closed
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SUCCESS-1111 Loading...