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Bug
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Resolution: Duplicate
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Low
Summary
If you have over 40 + queues. The queues are not accessible via the UI.
Steps to Reproduce
- Create 40+ queues in the same Service Desk Project.
- Attempt to scroll down to access queues that are "off screen".
Expected Results
You would be able to scroll down and see the queues.
Actual Results
Queues appear off screen. They are only accessible if you delete queues until they appear on screen again.
Workaround
For server there is a free add-on Service Desk Queue Collapse
- duplicates
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JSDSERVER-3838 Service Desk Queue List are limited to 50 queues
- Closed