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  1. Jira Service Management Cloud
  2. JSDCLOUD-5102

Not able able to access queues after creating 40+ queues in the same project.

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      Summary

      If you have over 40 + queues. The queues are not accessible via the UI.

      Steps to Reproduce

      1. Create 40+ queues in the same Service Desk Project.
      2. Attempt to scroll down to access queues that are "off screen".

      Expected Results

      You would be able to scroll down and see the queues.

      Actual Results

      Queues appear off screen. They are only accessible if you delete queues until they appear on screen again.

      Workaround

      For server there is a free add-on Service Desk Queue Collapse

            Unassigned Unassigned
            jcastro Jose Castro (Inactive)
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              Created:
              Updated:
              Resolved: