Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-4961

Add translation to the "Organization" and "Request participants" fields

XMLWordPrintable

    • 12
    • 2

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Description

      The fields "Organizations" and "Request participants" are not translated to Portuguese (Brazil) and a few other non-english languages when you change JSD interface to these language. 

      Suggested Resolution

      It would be good to have this field translated as well in the next versions of JSD Cloud and Server

      Why this is important?

      It is an issue as the translation is not complete and brings a problem understanding it fully. 

       

       

       

       

        1. fields.png
          fields.png
          75 kB

          Form Name

            [JSDCLOUD-4961] Add translation to the "Organization" and "Request participants" fields

            Fabian Dengel added a comment -

            PCS-306246 affected as well

            hardcoded, locked system fields and customers will have to live with foreign artifacts and a partially translated service desk.

            We are working with global enterprises and this is simply not acceptable especially given the backlog time of the linked requests - open since 2017 and not even one of these fields (apart from many other JSM specific ones like Request Type, Request language, Satisfaction, Satisfaction date etc. ) is translatable? 

            Please make sure to expedite this, in Switzerland alone we expect to cover at least 3 languages as official state languages and not everyone speaks English all over the world.

            Fabian Dengel added a comment - PCS-306246 affected as well hardcoded, locked system fields and customers will have to live with foreign artifacts and a partially translated service desk. We are working with global enterprises and this is simply not acceptable especially given the backlog time of the linked requests - open since 2017 and not even one of these fields (apart from many other JSM specific ones like Request Type, Request language, Satisfaction, Satisfaction date etc. ) is translatable?  Please make sure to expedite this , in Switzerland alone we expect to cover at least 3 languages as official state languages and not everyone speaks English all over the world.

            Marcel E. added a comment -

            +1

            Marcel E. added a comment - +1

            Ahmet Kilic added a comment -

            Just want to aware of that The same here: 

            1. I18N-2909

            Ahmet Kilic added a comment - Just want to aware of that The same here:  I18N-2909

            Lise Wåsjø added a comment -

            Would love to see this fixed in the very near future. It really isn't supporting mulit-languages with these fields being stuck to one language..

            Lise Wåsjø added a comment - Would love to see this fixed in the very near future. It really isn't supporting mulit-languages with these fields being stuck to one language..

              Unassigned Unassigned
              tsoares Teilor Soares (Inactive)
              Votes:
              37 Vote for this issue
              Watchers:
              27 Start watching this issue

                Created:
                Updated: