Custom Automation SLA time remaining should be customizable

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: None
    • None

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be useful when the time for the "SLA time remaining" is customizable. Now the only option is to set it to 30min or 60min. For us it would be useful if you could set it to several hours or even days.

      The option to set the time individual should always be given.

        1. SLA time remaining.JPG
          SLA time remaining.JPG
          20 kB

            Assignee:
            Unassigned
            Reporter:
            Andreas Unterkirchner
            Votes:
            3 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated:
              Resolved: