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  1. Jira Service Management Cloud
  2. JSDCLOUD-4697

Function everBreached() need to meet its case sensitivity to work

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      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Summary

      Function everBreached() is a case sensitive function. Without capital "B", error below will be thrown:

      Missing duration argument (example of valid durations : "5h", "1h 35m", "120m")
      

      Specifying an argument e.g. 1h will have it throws:

      Function 'everbreached' expected '0' arguments but received '1'.
      

      Steps to reproduce

      1. Create a few JIRA Service Desk issues with SLA
      2. Go to JIRA issue navigator
      3. Search for the issue with JQL "Time to first response" = everbreached() or "Time to first response" = everbreached(1h)

      Expected result

      Functions should be case insensitivity.

      Current result

      Its usage need to meet its case sensitive.

              gjoseph Grégory Joseph (Inactive)
              mfahd Fahd (Inactive)
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                Created:
                Updated:
                Resolved: