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  1. Jira Service Management Cloud
  2. JSDCLOUD-4622

Customize Customer "Reset Password" e-mail

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of JSDCLOUD-8759 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Lucas Silva
      Jira Service Management Cloud team

      It would be great if admins have the ability to customize the "Reset Password" emails customers would receive

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          duplicates

          Suggestion - JSDCLOUD-8759 As a user there should be functionality to set the layout of the password reset email for customer

          • Gathering Interest
          is related to

          Suggestion - JSDSERVER-4622 Customize Customer "Reset Password" e-mail

          • Closed
          relates to

          Suggestion - JSDCLOUD-3432 Allow a custom logo to be set for JSD notifications

          • Gathering Interest

          Activity

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              Unassigned Unassigned
              ywoo Yit Wei
              Votes:
              12 Vote for this issue
              Watchers:
              9 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: