Services desk Email Handler

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi All,

      We are a tech support provider company, we have more the 200 customer with us, for each customer we have a different project to be able to track there issues and support requests. 

      We mostly get tickets from them via E-mail. My suggestion is to add a email handler in JIRA SD, so that we only have one incoming & Outgoing email address setup in SD. it should sort the email with the list of customer in the project.

      let me know if its possible

       

      Thank you,

      Regards,

      Mark Khan

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            Reporter:
            Mark Khan
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