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  1. Jira Service Management Cloud
  2. JSDCLOUD-4259

Security Level available to be added in the request type field settings

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    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Summary

      Security Level field is available to be added in the Request types field configuration in Service Desk.

      Environment

      JIRA Cloud 1000.305.0
      JIRA Service Desk Application - 3.3.0-OD-1000.259.0

      Steps to Reproduce

      1. Create a new Issue Security configuration in your project settings
      2. Go to your Project settings > Request types > Edit fields > Add a field

      Expected Results

      Security Level is an unsupported field and should not be available to be added as stated in the product documentation: Configuring request types and workflows

      Actual Results

      The field is available to be added and will show in the Hidden section where you can add a preset value. This value may be reset or the field removed automatically from the request type fields.

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              rcrossman@atlassian.com Rachel Crossman
              malonso@atlassian.com Miguel Alonso
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              Dates

                Created:
                Updated:
                Resolved: