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  1. Jira Service Management Cloud
  2. JSDCLOUD-3753

Ability to configure issue filters by SLA status (active vs paused)

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We wish to configure filter notifications for certain SLAs – but only when those SLAs are active and not paused.

      Ultimately, the filter would go something like:
      ... AND <SLA> IS ACTIVE AND ...

      Currently, there is no way to do this without custom add-ons.

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          Suggestion - JSDSERVER-3753 Ability to configure issue filters by SLA status (active vs paused)

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              Unassigned Unassigned
              defe9c04456e atlassian@itmethods.com
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