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  1. Jira Service Management Cloud
  2. JSDCLOUD-3721

Global field configuration for all Request Types

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      The setup of fields and its related settings now needs to be performed in a per-Request Type basis.

      It'd be helpful, especially for customers with multiple Request Types, to have a way to apply a given field scheme to more than one Request Type.

            [JSDCLOUD-3721] Global field configuration for all Request Types

            Matthew Hunter made changes -
            Labels Original: recent-comment timeout-suggestion-bulk-close202104 New: recent-comment timeout-suggestion-bulk-close timeout-suggestion-bulk-close202104
            Matthew Hunter made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Matthew Hunter made changes -
            Labels Original: recent-comment New: recent-comment timeout-suggestion-bulk-close202104
            Matthew Hunter made changes -
            Labels New: recent-comment
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3444651 ] New: JAC Suggestion Workflow 3 [ 3696064 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2320500 ] New: JAC Suggestion Workflow [ 3444651 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2051529 ] New: JSD Suggestion Workflow - TEMP [ 2320500 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2046621 ] New: JSD Suggestion Workflow [ 2051529 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1874452 ] New: JSD Suggestion Workflow - TEMP [ 2046621 ]

              Unassigned Unassigned
              jpalharini Joao Palharini (Inactive)
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                Created:
                Updated:
                Resolved: