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  1. Jira Service Management Cloud
  2. JSDCLOUD-3528

Change the "Created by anyone" filtername under My Request

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Since Service Desk 3.1.x filter options have become available in the "My Request" section:

      1. Created by me
      2. Where I am a perticipant
      3. Created by anyone

      The "Created by anyone" filter shows all issues where the current user is the reporter or is added as participant. The filtername however suggests that this shows all issues within the Service Desk regardless of the reporter.
      This can cause confusion.
      Changing the name to something that reflects the actual outcome better could prevent this confusion.
      A suggestion could be to change this to "all visible requests" or something along those lines.

            [JSDCLOUD-3528] Change the "Created by anyone" filtername under My Request

            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            Arjun Ganapathy made changes -
            Labels Original: affects-server New: affects-server lim-aganapathy lim-keep lim-reviewed
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 4 New: 2
            SET Analytics Bot made changes -
            UIS Original: 5 New: 4
            SET Analytics Bot made changes -
            UIS Original: 4 New: 5
            SET Analytics Bot made changes -
            UIS Original: 2 New: 4
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3

              Unassigned Unassigned
              mnassette MJ (Inactive)
              Votes:
              23 Vote for this issue
              Watchers:
              18 Start watching this issue

                Created:
                Updated: