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  1. Jira Service Management Cloud
  2. JSDCLOUD-3528

Change the "Created by anyone" filtername under My Request

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Since Service Desk 3.1.x filter options have become available in the "My Request" section:

      1. Created by me
      2. Where I am a perticipant
      3. Created by anyone

      The "Created by anyone" filter shows all issues where the current user is the reporter or is added as participant. The filtername however suggests that this shows all issues within the Service Desk regardless of the reporter.
      This can cause confusion.
      Changing the name to something that reflects the actual outcome better could prevent this confusion.
      A suggestion could be to change this to "all visible requests" or something along those lines.

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              Unassigned Unassigned
              mnassette MJ (Inactive)
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                Created:
                Updated: