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Type:
Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
Currently , when JIRA Service Desk project is set to public , at the Customer List it will displayed all users including agents eventhough it was not assign to Service Desk Customer role .
Suggested Solution
Customer list should only list user/group that was assign to Service Desk Customer role eventhough the project is open to public.
- duplicates
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JSDCLOUD-987 Option to Only List Customers
- Gathering Interest
- is related to
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JSDSERVER-3246 As admin , would like to have customer list that only listed in the role eventhough JIRA Service Desk is public
- Closed