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  1. Jira Service Management Cloud
  2. JSDCLOUD-3204

Option to remove the tag "Optional" from non required fields on Customer Portal.

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    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for previously raising this feature request and bringing it to our attention.

      Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.

      Thank you again for providing valuable feedback to our team!

      Arjun Ganapathy
      Jira Service Management Cloud team

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a user I would like to have the option to remove/disable the information "Optional" displayed in fields that are not required on Customer Portal.

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          Suggestion - JSDSERVER-3204 Option to remove the tag "Optional" from non required fields on Customer Portal.

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              Unassigned Unassigned
              aschneider@atlassian.com Adalberto Schneider
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