Details
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Bug
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Resolution: Fixed
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Medium
Description
NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
Summary
The "Linked issue matches" automation condition cannot be added
Steps to Reproduce
- Create a new automation rule of type Update incident when linked problem transitions
- Edit the preexisting Linked issue matches rule or add a new one
Expected Results
One should be able to select options to match
Actual Results
The following message appears: This condition could not be loaded.
And the following appears in the browser's console:
Error rendering form s {cid: "c476", attributes: Object, collection: s, _changing: false, _previousAttributes: Object…}_changing: false_events: Object_listenerId: "l477"_listeners: Object_pending: false_previousAttributes: Objectattributes: Objectchanged: Objectcid: "c476"collection: s__proto__: r TypeError: n is not a function(…)
Workaround
No workaround at the moment.
Attachments
Issue Links
- is related to
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JSDCLOUD-2249 JIRA Service Desk automation is no longer working after latest release
- Closed
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JSDSERVER-3048 Unable to add the "Linked issue matches" condition
- Closed