We have a custom field we use for accounting purposes (Through Tempo TimeSheets). We would like to make this field required so that internally employees must fill out this field.

However, if we do this then it automatically adds the field to the Service Desk Portal. We don't it to display there since the users entering the support request don't actually know the value to use for the Account field.

It would be great to have a required field that just isn't required when creating a case from the Portal.