Yes jason.clark2 it's poor isn't it.
You watch - won't be long and there will be a rebadging of the plans/levels and you can guess what will happen the standard plan....

So to fix, what is potentially a security issue, we need to fork out another $30 per user?

Thanks cea8b6bddbc3 - that is great. I didn't realised with the customization that that banner could be hidden ... would be nice if we could just hide the search box. But I guess I can add an empty rich content in it's place.

Thanks again to you and Atlassian!

Update:

Hi Everyone! Just wanted to update here that we launched this capability in December 2024 for Premium and Enterprise Tenants on JSM.

It is now possible both reorder and hide the various sections of the Help Center home page, including the Top Banner that contains the Search Bar. Admins who would like to not have the Search Bar shown to their users can use this capability to have it removed from the view of their users.

Details below:

1. Announcement & Explainer Community Post 
2. Full Capability Walkthrough on Loom
3. Documentation Page

Warm Regards,
Raafi Mohammed
Senior Product Manager, JSM

adding a vote for this

Would also appreciate this change

Atlassians, I'll do this for you. Hand it over to me, I beg you! I won't charge you a cent, I swear, just out of the love in my heart (and to solve a huge, year-old problem I have because of this search bar). You don't even have to thank me or anything. In fact, I'll be the one thanking you!

Just sit back and relax. You won't have to shuffle developers around, risk missing any deadlines, nothing! Keep working on those great new features and let me worry about this one.

All I need is push privilege to a cloned branch of that Look and Feel right sidebar. I'll add a simple checkbox on top with a short message beside it (including translations). All you'll have to do is send it to your QA for testing and apply the boolean on the placement screen (which, of course, I can also do for you if you wish).

Please, allow me to help you guys out. It's my pleasure! Just let me know!

Any updates?

Surprised (and disappointed) this isn't possible. Using JSM for customer reported bugs should be a no-brainer for us, but the lack of basic configuration like this could force us to look elsewhere.

I would like to say I'm surprised that something so basic is not only not controllable but also actively poses a security risk yet has been like this for a decade, but sadly I'm not.