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Suggestion
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Resolution: Duplicate
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None
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None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Using JSD as a helpdesk I can imagine that not only the reporter but all employees of that client should have access to the requests.
- duplicates
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JSDCLOUD-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal
- Closed
- is related to
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JSDSERVER-247 Show all issues for specific group instead of only the reporter
- Closed