Add the ability for "flagging" issues like in JIRA Agile

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be helpful to have the flagging feature also in Service Desk queues to mark an issue as important where the whole row is highlighted.

      Another approach would to to have something like card color from Agile in Service Desk.

            Assignee:
            Unassigned
            Reporter:
            Tim Eddelbüttel
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              Created:
              Updated:
              Resolved: