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Type:
Suggestion
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Resolution: Duplicate
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Component/s: SLA
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hi Everyone,
Thank you for your feedback on this feature.
We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-2043 which has received more traction. We suggest voting and watch the ticket there as the source of truth.
Thank you again for your feedback!
Prathiksha M S
Jira Service Management Cloud team
In some countries, a bank holiday might be half day. For example, from 8:30 to 12:30 is working hours, the rest of the day is off.
We would like to define this type of hlidays in the calendar.
- is duplicated by
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JSDCLOUD-3940 Add holiday interval to SLA calendar
- Gathering Interest
- is related to
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JSDSERVER-196 As an admin, I would like to define a half day holiday
- Closed