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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Component/s: Knowledge Base & Confluence integration
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1
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Severity 3 - Minor
Issue Summary
When a JSM Space has more than 20 Knowledge Base categories, the category list becomes paginated. However, drag-and-drop reordering stops working on page 2 and beyond, so users can only reorder categories on the first page.
Steps to Reproduce
- In a JSM Space, create more than 20 Knowledge Base categories.
- Navigate to the Knowledge Base category management page.
- Move to page 2 of the paginated category list.
- Try to reorder categories via drag and drop.
Expected Results
Drag-and-drop reordering should work on all paginated pages (page 2 and beyond).
Actual Results
Drag-and-drop reordering does not work on page 2 (and subsequent pages). Only page 1 categories can be reordered.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available