Queues: Non-descriptive label specified for the buttons

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    • Severity 3 - Minor
    • Accessibility

      Issue Summary

      The non-descriptive label "More information about this user" is specified for the buttons.

      Steps to Reproduce

      1. Open the homepage.
      2. Navigate to the Sidebar, expand "Spaces", and open any space.
      3. Using a screen reader, navigate to the "More information about this user" buttons in the "Assignee" column of the "Queues" data table.
      4. Observe that the button is announced as "More information about this user" instead of a user-specific label, such as "More information about Chirag Goyal".

      Screenshot

      Screen Recording

      Non-Descriptive Label Issue

      Actual Results

      When screen reader users navigate to the "More information about this user" buttons in the "Assignee" column of the "Queues" data table, each button is announced with the same non-descriptive accessible name: "More information about this user". This occurs because the aria-label attribute uses a generic value instead of a user-specific label, such as "More information about Chirag Goyal".

      As a result, multiple buttons have identical accessible names, making it difficult for screen reader users to determine which assignee's information will be displayed when a button is activated.

      Expected Results

      Screen readers should announce a descriptive and unique accessible name for each "More information" button.

      In this scenario, the aria-label value should include the associated assignee's name (for example, "More information about Chirag Goyal") instead of the generic label "More information about this user". This will enable screen reader users to clearly identify the purpose of each button.

      Note:

      This code example is intended only as a general illustration of how to address the violation and should not be considered a complete or production-ready solution. If you have any questions, please attach this ticket to a #help-accessibility request.

      Code Snippet:

      <span role="button" tabindex="0" aria-expanded="false" aria-haspopup="true" aria-label="More information about Chirag Goyal">
      </span>

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2021)
      macOS Tahoe 26.5.2
      Operations - Windows11
      Chrome - 150.0.7871.187 (Official Build) (64-bit)
      Safari- Version 26.5.2
      JAWS- Version 2026
      NVDA- Version 2026.1
      VoiceOver - Version Latest

              Assignee:
              Kevin Zhong
              Reporter:
              Chirag Goyal
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                Created:
                Updated:
                Resolved: