Issue Summary

The new Channels page isn't accessible by Stakeholders or collaborator users in a service desk project.

Steps to Reproduce

1. Go to service desk project as collaborator >> Click on "Channels" on the left hand navigation.
2. It redirects to the work item queue, instead of opening the Channels page.

Expected Results

The new channels page open for Stakeholders or collaborator users to access the customer portal link.

Actual Results

It redirects to the work item queue instead.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available