Asset custom field context does not follow "Object attributes to display on customer portal request details view" and "Object attributes to display on work item view" attribute settings

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    • 1
    • Severity 3 - Minor
    • 4

      Issue Summary

      Asset custom field context does not follow "Object attributes to display on customer portal request details view" and "Object attributes to display on work item view" attribute settings

      Steps to Reproduce

      1. Create Asset custom field.
      2. Choose few attributes in the "Object attributes to display on work item view" and "Object attributes to display on customer portal request details view".
      3. Within the issue view or the portal view, attributes and there order is displayed based on "Allow search filtering by these attributes" rather than "Object attributes to display on work item view" and "Object attributes to display on customer portal request details view" in issue view and portal view respectively.

      Expected Results

      Asset custom field should respect attribute selection and order selected in "Object attributes to display on work item view" and "Object attributes to display on customer portal request details view" in its context.

      Actual Results

      Asset custom field does not follow attribute selection and order selected in "Object attributes to display on work item view" and "Object attributes to display on customer portal request details view" in its context.

      Workaround

      Until this is not fixed, (if feasible), adjust the attributes and there order within "Allow search filtering by these attributes" and remove the attributes not used for searching objects.

              Assignee:
              Unassigned
              Reporter:
              Rahul Goel
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                Created:
                Updated:
                Resolved: