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  1. Jira Service Management Cloud
  2. JSDCLOUD-1914

As a user, I would like to add Customer Request Type field into Dashboard Gadget

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

       

      Problem: At the moment, Customer Request Type field is not available as an option on any gadget. 

      Suggestions: It will be great if we could include this field into the gadget for our reporting purposes.

       

      Workaround

      How to use Request type Field or Affected services field in Jira Gadget/Reporting

            13c16d869c71 Allanah Miller
            dwatania@atlassian.com Daniel Watania (Inactive)
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              Created:
              Updated: