NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem: At the moment, Customer Request Type , Affected Services field is not available as an option on any gadget.
Suggestions: It will be great if we could include this field into the gadget for our reporting purposes.
Workaround
How to use Request type Field or Affected services field in Jira Gadget/Reporting
- is duplicated by
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JSDCLOUD-13976 Add Request Type in axis options in Two-Dimensional Filter Statistics gadget
- Gathering Interest
- is related to
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JSDCLOUD-1583 Not able to search filter Customer Request Type
- Closed
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JSDSERVER-1914 As a user, I would like to add Customer Request Type field into Dashboard Gadget
- Closed
- is blocked by
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- mentioned in
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