Issue Summary

In Jira Service Management, the option to use Rovo to generate Request Types is visible to administrators even when the site is on a Standard subscription plan. When a user attempts to use this feature, the request fails because the backend functionality is correctly restricted to Premium/Enterprise plans.

Steps to Reproduce

1. Log in to a Jira Service Management site on a Standard plan.

1. Navigate to Project Settings > Request Types.

1. Observe the Rovo "Generate" or "AI" option is visible.

1. Enter a description and attempt to generate a request type.

Expected Results

The Rovo generation option should be hidden, or a "Premium" badge/upsell message should be displayed explaining that the feature requires a higher plan.

Actual Results

The feature is visible, but clicking "Go" or "Generate" results in a 403 Forbidden error in the browser dev tools:

 {{{    "errors": [        {            "errorMessage": "This feature is not enabled"        }    ],    "reasonKey": "sd.error.servicedesk.feature.not.enabled",    "reasonCode": "403"}}}

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available