Canned Response using slash command in doesn't add the text

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • Component/s: Canned Responses
    • None
    • 3
    • Severity 3 - Minor
    • 62
    • Warranty

      Issue Summary

      Using /cannedresponse in comment opens up the canned response option but when we select add, it doesn't add the text. Using the mouse cursor works fine.

      Steps to Reproduce

      1. Type /cannedresponse and it will open canned responses.
      2. Select the response > Insert response, text isn't added

      video: attached

      Expected Results

      Canned response text should be added

      Actual Results

      Canned response text isn't added

      Workaround

      Use the mouse cursor to select the canned response

        1. Canned response.mp4
          2.34 MB

              Assignee:
              Sandeep Sharma
              Reporter:
              Remo Fernandes
              Votes:
              4 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: