JSM Operations Global Policies displays canonical timezone instead of site-configured default

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    • Severity 3 - Minor
    • 1

      Issue Summary

      • When a Jira site's default timezone is configured under the default time zone using the URL https://your-site/jira/settings/system/general-configuration, the JSM Operations > Global Policies time slot does not consistently reflect the configured timezone.
      • Instead, the backend appears to normalize timezones sharing the same UTC offset/DST rules to a single canonical identifier

      Steps to Reproduce

      1. Configure the timezone to (GMT-05:00)Toronto here: https://your-site/jira/settings/system/general-configuration
      2. Check the JSM operations > Global Policy and see that the timezone is defaulted to: ((GMT-04:00) America/New_York EDT - Eastern Daylight Time)

      Expected Results

      • The policy time slot should display the same timezone identifier that the admin configured as the site default

      Actual Results

      • The policy time slot displays a different but offset-equivalent timezone identifier instead of the configured site default.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Unassigned
              Reporter:
              Suraj Murali
              Votes:
              1 Vote for this issue
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              2 Start watching this issue

                Created:
                Updated: