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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Operations - Alerts
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None
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1
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Severity 3 - Minor
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1
Issue Summary
- When a Jira site's default timezone is configured under the default time zone using the URL https://your-site/jira/settings/system/general-configuration, the JSM Operations > Global Policies time slot does not consistently reflect the configured timezone.
- Instead, the backend appears to normalize timezones sharing the same UTC offset/DST rules to a single canonical identifier
Steps to Reproduce
- Configure the timezone to (GMT-05:00)Toronto here: https://your-site/jira/settings/system/general-configuration
- Check the JSM operations > Global Policy and see that the timezone is defaulted to: ((GMT-04:00) America/New_York EDT - Eastern Daylight Time)
Expected Results
- The policy time slot should display the same timezone identifier that the admin configured as the site default
Actual Results
- The policy time slot displays a different but offset-equivalent timezone identifier instead of the configured site default.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available