-
Type:
Bug
-
Resolution: Unresolved
-
Priority:
Low
-
Component/s: Board
-
None
-
Severity 3 - Minor
Issue Summary
On a Team Managed JSM Space on Jira Cloud, if a Multi-space work board is importing a Jira project where an issue has a populated Parent field (has an Epic) then the board will be stuck in a loading state.
Confirmed the issue has to do with the Parent field or associated Epic since the board works fine when this is not populated.
Steps to Reproduce
- Create a Team Managed Jira Kanban Space
- Create an issue
- Create an Epic and make it the parent of the issue
- Create a Team Managed JSM Space
- Configure the Multi-space work board to include the Kanban board issues
- Try load the Multi-space work board
Expected Results
The board loads.
Actual Results
The board is stuck in the loading state.
From initial inspection, the following Network call is failing in our scenario and not the working scenario: https://<url>/gateway/api/townsquare/s/<id>/workspace/existsWithWorkspaceType?cloudId=<cloud_id>
Workaround
Currently there is no known workaround for this behavior.A workaround will be added here when available