Help Center | Forms: ARIA attribute defined unnecessarily

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    • Severity 3 - Minor
    • Accessibility

      Issue Summary

      The "aria-describedby" attribute is defined unnecessarily on the <input> element.

      Note: This issue has been raised as a "Low" priority issue as it does not significantly impact screen reader users.

      Steps to Reproduce

      1. Open the JSM Cloud homepage.
      2. Navigate to the Help Center portal associated with any project.
      3. Choose the appropriate request category, such as "Common Requests".
      4. Select a request type that includes an associated form, for example, "Demo Request".
      5. Navigate to the "Description" field within the form and inspect the code.
      6. Observe that the "aria-describedby" attribute is defined, but no element with that ID exists in the DOM.

      Screenshot

      Actual Results

      The "aria-describedby" attribute is unnecessarily assigned to the "Description" field. The referenced element, "pf-undefined-tl-3-description", does not exist in the DOM.

      Considering that this field is optional and does not have any associated help text or error messages, the presence of this attribute is unnecessary and should be removed.

      Expected Results

      ARIA attributes should be appropriately used with correct semantics, and their unnecessary usage should be avoided.

      In this scenario, remove the "aria-describedby" attribute from the <input> element, as it references a non-existent element and serves no functional purpose.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

      Environment

      MacBook Pro (16 inch, 2021)
      macOs 26.4
      Windows - 11 pro
      Chrome - Version 148.0.7778.97 (Official Build) (arm64)
      Safari - Version 26.4 (21624.1.16.11.4)
      JAWS - Version 2026
      NVDA - Version 2024.4.2.35031
      Voiceover - Version Latest

              Assignee:
              Unassigned
              Reporter:
              Anusooya .
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                Created:
                Updated: