"Enhance reply" AI feature populates text into the wrong field on the transition screen with multiple rich-text/wiki fields

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    • 1
    • Severity 3 - Minor
    • 1

      Issue Summary

      When using the "Enhance reply" (Atlassian Intelligence) feature on a transition screen that contains multiple rich-text/wiki fields, the enhanced text is inserted into the wrong field instead of the field where the user was typing.

      Steps to Reproduce

      1. Configure a transition screen with multiple wiki/rich-text custom fields
      2. Open a JSM ticket and use the transition
      3. Type text in one of the rich-text fields (ie. comment) > Click "Enhance reply"

      Expected Results

      The enhanced text should be inserted into the same rich-text field where the user typed the original text and triggered the "Enhance reply" action.

      Actual Results

      The enhanced text is populated into a different rich-text field on the transition screen, not the field where the user originally typed it.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Kiranmaye K
              Reporter:
              Bruna Silva
              Votes:
              4 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: