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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Automation - Action - Add service project customer
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None
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1
Current State:
When using Add Service Space Customer automation, there will be a delay on when the customer will be displayed in the project.
For Premium/Enterprise customer , they can add "Delay" action to wait until the customer available in the space , then perform edit work item action to update a user picker field , such as Request participant.
But, for Standard customer , there is no way to add the Delay.
Proposed Future State:
The action performs internal checks if the customer already exists in the space before ended the action. For example use this API Get Customers
Alternative (e.g. Third Party Plugin):
No workaround