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Suggestion
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Resolution: Low Engagement
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None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Automation request:
Spawn new ticket from closed, resolved, or done ticket requests instead of reopen.
- is related to
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JSDSERVER-1883 Automation: spawn new ticket from customer comment on closed/resolved/done ticket.
- Closed