Automation: spawn new ticket from customer comment on closed/resolved/done ticket.

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Automation
    • None
    • 1

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Automation request:

      Spawn new ticket from closed, resolved, or done ticket requests instead of reopen.

            Assignee:
            Unassigned
            Reporter:
            Taylor Chapman
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: