Automation: spawn new ticket from customer comment on closed/resolved/done ticket.

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Automation
    • None
    • 1

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Automation request:

      Spawn new ticket from closed, resolved, or done ticket requests instead of reopen.

              Assignee:
              Unassigned
              Reporter:
              Taylor Chapman
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: