New project admins blocked by “add spaces to multi-space work” onboarding in List view

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • Component/s: Board
    • None
    • 6
    • Severity 3 - Minor
    • 39

      Issue Summary

      New project admins are blocked from accessing Multi-space work → List by an “add spaces to multi-space work” prompt, even when Multi-space work is already configured and working. The prompt can’t be bypassed, may force unwanted changes to the shared board filter, and becomes a hard block if filter editing is restricted.

      Steps to Reproduce

      1. In a JSM project, enable Multi-space work with List view.
      2. Set the project’s board filter to reference a non‑JSM project, or a JSM + non‑JSM combo
      3. Confirm Multi-space work is in use and working (Board/Calendar show issues).
      4. Add a new project admin who has never opened Multi-space work → List for this project.
      5. As that admin, go to Multi-space work → List view of the filter, which will prompt the “add spaces to multi-space work” prompt.
      6. (Optional) Restrict project admins from editing the board filter, which will block them from the prompt but then will not let them access the filter.

      Expected Results

      • If a Multi-space work configuration already exists with a valid board/filter: A new project admin should be able to open Multi-space work → List and see issues from the existing filter without being forced through onboarding.
      • Restricting project admins from editing the board filter should not make List inaccessible: They should still be able to use the configured List view even if they cannot edit its filter.

      Actual Results

      • New Admins are prompted with "add spaces to multi-space work" message and are forced to edit the filter even thought its already configured.

      Workaround

      • Have a site-admin impersonate the user, complete the prompt once, and fix the filter.

              Assignee:
              Kevin Zhong
              Reporter:
              Suraj Murali
              Votes:
              3 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: