Visual bug in tickets - while scrolling down comment is flickering

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • Component/s: Issue View
    • None
    • 2
    • Severity 3 - Minor
    • 3

      Issue Summary

      • Visual bug in tickets - while scrolling down comment is flickering

      Steps to Reproduce

      1. Only happening at the customer's end randomly. Not able to replicate at our end

      Expected Results

      • UI should not flicker

      Actual Results

      • Comment on the view screen UI that is flickering. Please find the video attached in ticket mentioned in comment

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

       

        1. Screen Recording 2026-03-20 at 11.26.36 AM.mov
          6.27 MB
        2. UI problem on JSM portal - agent view (1).gif
          UI problem on JSM portal - agent view (1).gif
          3.14 MB

              Assignee:
              Aditya Sharma
              Reporter:
              Tanmay Tandon
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              0 Vote for this issue
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                Created:
                Updated:
                Resolved: