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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Change Issue - View, Issue View
Problem Definition:
Certain locked system fields (request language, Original estimate, time remaining etc) show up at a specific place in the work-item view despite their order set in screen configuration.
Suggested Solution:
Allow admins to enforce the order/position of locked system fields (like any other field) so they appear in their respective positions in the work item view.
Why this is important:
From an admin perspective, the inconsistency makes it hard to treat screen configuration as a reliable administrative control mechanism. The admins understand that certain locked fields (e.g., Request language, Original estimate, Time remaining) must appear due to platform features, but they request that their *positions/order be controllable in the screen configuration.
Workaround:
NA