Playbooks text is compressed when viewing issues in board with UI Language other than English(Ex: German )

XMLWordPrintable

    • Severity 3 - Minor

      Issue Summary

      The text displayed under Playbooks appears visually compressed (squashed / hard to read) when the ticket is opened within a Board in German language. When the same issue is opened in a full page (new browser tab), the Playbook text formatting displays normally and is readable.

      In English, the Playbook text formatting looks normal; in German, the text becomes compressed in the in-board issue view.

      Steps to Reproduce

      1. Log in to a JSM Cloud site that has Playbooks configured for issues.
      2. Change your profile language (or site language) to German.
      3. Go to a board where issues with Playbooks are shown.
      4. From the board, click on an issue so it opens in the in-board issue view (side panel / modal).
      5. Scroll to the Playbooks section and observe how the text is displayed.
      6. Now right‑click the same issue key and open it in a new browser tab (full page issue view).
      7. Compare the Playbooks text display between:
      • In-board issue view (German)
      • Full issue view in a new tab (German)
      • Optionally, repeat steps in English or another language for comparison.

      Expected Results

      Playbooks text should display with normal, readable formatting consistently across all issue views, regardless of:

      • View context (in-board issue view vs full issue view in a new tab), or
      • UI language (German, English, etc.).

      Actual Results

      In German UI language, when the issue is opened within a Board (in‑board issue view), Playbooks text appears compressed/squashed, making it harder to read.

      Attached screenshots shows the behaviour between English and German language.

      Workaround

      Open the issue in a new browser tab instead of the in‑board (side panel) view – Playbooks text displays normally there.

        1. english.png
          261 kB
          Aryan Tyagi
        2. german.png
          327 kB
          Aryan Tyagi

              Assignee:
              Unassigned
              Reporter:
              Aryan Tyagi
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: